DNS Vault – Privacy Policy
Last updated: 11 February 2026
This Privacy Policy explains how DNS Vault collects and uses personal data when you visit our website, create an account, submit checkout details, or contact us.
1. Data Controller
- Legal entity: Eight Lanes IT Consultancy FZCO
- Trading name: DNS Vault
- Website: https://dnsvault.co.uk
- Contact: admin@dnsvault.co.uk
2. Personal Data We Collect
a) Data you provide directly
- Name, email address, and account login details
- Checkout and billing details (including postal address and phone number)
- Domain enquiry details and support communications
b) Data collected automatically
- IP address and technical device/browser information
- Site activity data (for analytics, fraud prevention, and service reliability)
3. How We Use Personal Data
- Create and manage user accounts
- Process and administer domain transactions
- Provide status updates and transaction support
- Prevent fraud, abuse, and unauthorized activity
- Comply with legal and regulatory requirements
- Improve platform quality, security, and user experience
4. Lawful Bases (UK GDPR)
- Contract: to provide services and process your order
- Legitimate interests: to secure and improve our service and prevent fraud
- Legal obligation: to comply with applicable law and record-keeping duties
- Consent: where required (for example, non-essential cookies if implemented)
5. Payments and Transaction Providers
We use third-party providers to support transactions, including Stripe (card payments) and Escrow.com (escrow flows).
- We do not store full payment card numbers.
- Payment processors may process your data under their own privacy terms as independent controllers/processors.
6. Data Sharing
We do not sell personal data.
We share data only where needed with:
- Payment and escrow providers
- Email and infrastructure service providers
- Analytics and security tooling providers
- Regulators, law enforcement, or courts where legally required
7. International Transfers
Some providers and systems may process data outside the UK. Where required, we use appropriate safeguards for international transfers.
8. Retention
We keep personal data only as long as necessary for the purposes above, including:
- Account and support records while your account is active
- Transaction and financial records for legal/tax/accounting retention periods
- Security and audit logs for fraud prevention and operational integrity
9. Your Rights
Subject to applicable law, you may request to:
- Access your personal data
- Correct inaccurate data
- Delete data
- Restrict or object to processing
- Receive a portable copy of certain data
To exercise your rights, email admin@dnsvault.co.uk.
10. Cookies and Analytics
We use essential website technologies and analytics/security tooling to operate, secure, and improve the service.
11. Security
We apply technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, or alteration.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be published on this page with an updated date.
13. Contact